Outgoing System Mail SMTP Settings
Outgoing system mail is the mail that your site sends to members for notifcations of subscribed content or reactions to their content, password reset Emails, private message Email notifications, and any other notifications to keep members up to date on site activity.
For the best delivery of Emailed notifications, SMTP (Secure Mail Transfer Protocol) is important. These settings are automatically set and can only be changed in the plans above the starter plan. If you have a plan that qualifies, here's how to set SMTP settings.
Setting SMTP
In order to set your SMTP settings, you'll need to be logged in to your ACP. You'll need to contact your SMTP host in order to get the details to fill in for the server, port, user and password.
- Navigate to Settings >> Mail Server
- Fill in the SMTP Host, SMTP User, SMTP Password and click to enable "SMTP Authentication."
- Fill in the SMTP Port that you received from your SMTP host.
- SMTP Connection Security. Enables SSL/TLS encryption for secure email delivery; disable only if your SMTP server does not support TLS.
- Ignore TLS (STARTTLS). Prevents the system from attempting to use TLS when the SMTP server does not support it.
- SMTP Authentication Method. Enter the authentication method your SMTP server uses. Such as PLAIN.
- Mail Send Limit. Enter a mail send limit, for example 100.
- Mail Queue Count. Enter the mail queue count you want, such as 20.
- We recommend sending a test Email after finishing the above setup.
Need help?
If you need any help, drop us a line at our Konnexu Support Portal or ask a question at the Konnexu Community. We're always happy to assist.