Konnexu Business Email

This services provides you with the opportunity to have your Email(s) from your own domain. You'll be able to create Email accounts for your organization, family, and friends. Business Email isn't only for businesses. This is also great for those creating a family site, specific niche, and any community you choose. If you own a domain, you can create a Business Email account.

The free business Email service that some clients receive starts with a "postmaster" admin user/Email account. This cannot be changed. We recommend following the steps for adding Email accounts to create an Email you can use.

Email DNS

After the service is added to your account, you'll need to set DNS records if you are not using Konnexu DNS. These can be found in your account by following the below guide. If using Konnexu DNS, the records are automatically set. Verifying your domain is only necessary for those who were not invited with an invite code.

• Navigate to My Products › Email Accounts.
• Click to View the Email account.
• Below the log in details are DNS details for those that need them.

Email Webmail Log In

• Navigate to My Products › Email Accounts.
• Click to View the Email account.
• The page will have a link to the Email portal, and your log in details for the webmail admin user. Be sure to change your password the first time you log in to the Email portal.
• Below the log in details are DNS details for those that need them. If you are using the Konnexu DNS, you don't need to set these as they are automatically set.

Spam Experts Log In

Spam Experts is a tool for managing spam in your Email accounts. It's important to set your whitelist of domains you do not want blocked and setting up any you know you want to block. Should you bookmark the page and want to log in, details are the same as your webmail admin user above.

Spam Experts Tip

We recommend first setting your "sender allow list" (whitelist) which will ensure that Emails you want to get from specific domains will not be filtered out as spam.

When logged in to Spam Experts, scroll down to "Incoming - Protection Settings" which you will see in the left menus but also in the center widgets. Click either the "Sender allow list" menu on the left or the "Sender allow list" button on the right.

You can either create a CSV and import a list, or add each one manually. If using a CSV, it must contain a header row (e.g., email) and be in ASCII or UTF-8 format.

These are a some of the domains we recommend adding to your whitelist, in addition to your own domain:

• gmail.com
• konnexu.com
• bellodynamic.com