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Outgoing System Mail Settings

Outgoing system mail is the mail that your site sends to members for notifcations of subscribed content or reactions to their content, password reset emails, private message email notifications, and any other notifications to keep members up to date on site activity.

For the best delivery of emailed notifications, SMTP (Secure Mail Transfer Protocol) is important. These settings are automatically set and can only be changed in the plans above the starter plan. If you have a plan that qualifies, here's how to set SMTP settings.

Setting SMTP

In order to enable captcha or other spam settings, you'll need to be logged in to your ACP. You'll need to contact your SMTP host in order to get the details to fill in for the server, port, user and password.

  • Navigate to Settings >> Mail Server
  • Fill in the SMTP server, SMTP User, SMTP Password and click to enable "SMTP Authentication." SMTP settings
  • Fill in the "From" name that shows to users when they receive site emails.
  • Fill in Email that you want to show these site Emails coming from.
  • Fill in the Signature that you want. We recommend changing this from the default and making it unique for your site.
  • Lastly, fill in the SMTP Port that you received from your SMTP host.

Need help?

If you need any help, drop us a line at our Konnexu Support Portal or ask a question at the Konnexu Community. We're always happy to assist.